The ROI of SoftSkills: Top skills your staff needs to have and how to convince the C-Suite they are worth the investment
An assistant professor of economics at MIT Sloan found that soft skills training returned roughly 250 percent on investment within eight months of its conclusion. Boosts in worker productivity accounted for much of this gain, but the training also led to the enhanced ability to perform complex tasks more quickly, short-term improvements in attendance, and increased retention during the training.
What’s more, skills such as communication, professionalism, and customer service are critical to business success. In fact, CareerBuilder has reported that 77 percent of employers now believe that soft skills are equally important to hard skills in the workplace.
Even with all this data, why does the C-Suite STILL need to be persuaded to invest in soft skills training? Come to this interactive session and find out what you can do to help your stakeholders see and appreciate the value and return on the investment of soft skills.
At the conclusion of this session, you will be able to:
1) Define soft skills
2) Identify the key attributes and skills necessary for success in your company
3) Develop a list of criteria that “proves” the value of soft skills in your organization
4) Create a strategy for communicating the ROI of soft skills
ATD Capabilities covered in session:
- Future Readiness
- Performance Improvement
- Change Management
- Career and Leadership Development
- Organizational Development
- Business Insight
Thomas Toth has over 20 years of global experience in the design and development of training programs and educational technology. He has led the creation and implementation of global learning initiatives for companies like Western Union, Janus Capital Group, and SafeNet. As a consultant, he has designed training programs for clients such as CHANEL, DiSH, Kelly-Moore Paint, Swarovski, Newmont Mining, the Walmart Foundation, Airgas, Murale and Trizetto. Thomas is the founder of dWeb Studios, a web-based media and eLearning provider.
Thomas is a recognized as an expert and innovator in the area of online learning and is a regular speaker for the Association for Talent Development (ATD), and has delivered presentations to the eLearning Guild, BLR, the Association for Supervision and Curriculum Development (ASCD) and Pepperdine University.
He is the author of the books Technology for Trainers, first and second edition, and a contributing author to both the ASTD Handbook for Workplace Learning Professionals and Michael Allen’s eLearning Annual 2012. His work in the area of leadership program development lead to an ASTD BEST award for training and development in 2008. In 2016, eLearning! Magazine recognized Thomas as a Learning Champion winner in the category of Mentor.
Thursday, July 2, 4:00pm - 5:30pm
4:00 - 4:30 Social Time
4:30 - 5:30 The floor is Jay's
Members – $0 (USD)
Non-Member – $10 (USD)
Refund Policy: Refunds will be issued up to 5 days before an event, meeting, or webinar. We are unable to issue refunds later than that date.