Creating an Engaging Learning Environment Through Emotional Intelligence
Does an increased level of emotional intelligence improve one’s effectiveness as a trainer? To answer this question, you will gain an understanding of the components of emotional intelligence and determine which are the most critical as a trainer of adults. At the end of this session you will understand how expert facilitators use their EI to engage adult learners.
Dr. George Thomson is a core faculty member in the School of Organizational Leadership, an adjunct faculty member at the Center for Creative Leadership, and an organizational consultant.
Previously, he was Director of Training and Human Development for the world’s largest hardwood company and its partners. In that role, he was responsible for a comprehensive, international human effectiveness program that encompassed customer service and sales training, leadership development, recruitment, organizational development and succession planning.
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