Learn how to apply emotional intelligence (EI) skills in the learning and development environment.  Leveraging the framework provided in June's Joint Meeting with CSSHRM: Emotional Intelligence, this presentation will provide a practical approach to using EI in the workplace.  Specifically, after this event you will be able to:

• Use EI to create a positive learning experience

• Identify EI opportunities within your organization

• Create your own EI strategy to improve relationships

• Execute or recommend techniques for self-management of emotions

• Provide leadership development plans to include elements of EI

SPEAKER BIO

Susan Keehley is the training and development manager for the SENSOR program for Space and Intelligence Systems, Harris Corporation.

Before joining Harris, Keehley was a training contractor and has worked over 10 years in the learning and development field with clients in the Pacific Islands, Australia, and the US.

She served on the board for the Northern Rockies chapter of American Society for Training and Development (now ATD), and has maintained an active role in the association since 2006. 

Keehley has a Bachelor’s degree in Sociology from the University of South Florida and is working on her graduate degree in Organizational Communication, specializing in Organizational Training and Development, from the University of Denver.